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Hiring for Urgent Opening_ VRM ( Phone Banking ) _reputed Bank_ahmedabad in Ahmedabad, for Exp. 1 - (Job in Ahmedabad)

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Job Description:Hi, We have an excellent opening for Virtual RM- Phone Banking in HDFC Bank Department : Phone Banking Position : Virtual RM Job Location:Ahmedabad Responsible for managing portfolios of identified eligible Preferred & amp amp Imperia customers, responsibilities detailed below 1.To provide Consistent & amp amp Superior Digital Experience to our customers through Virtual Relationship Manager (VRM). 2.Objective is to enhance their Relationship & amp amp while doing so, Educate, Encourage & amp amp Induce the customers to use the Digital mediums for their banking transactions/ needs and at the same time keep a & quot window' to talk to the bank whenever customer needs. 3.Improve profitability by right product placement, leveraging technology to deploy a low cost digital mediums & amp amp scalable self-service model of affluent banking which is also in line with changing customer preferences in banking. Sales Customer Interactions Capturing of customer interaction. . Accurate logging and resolution of complaints Customer Engagement: Carry out out-calling to the portfolio customers as per defined process Process Compliance : Ensure adherence to process and audit requirements. MIS Reporting: To ensure accurate and timely reporting of MIS as circulated. Sales Experience is mandatory Interested candidates can share their resumes on& amp nbsp

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Posted on: Monday, 24 July, 2017  08:45
Expires On: Monday, 02 July, 2018  18:30

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